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10 Awesome Business Ideas For Teen Entrepreneurs. Many of the most successful people in business today started out definition, as teenage entrepreneurs. For many teens, the realization that building something of after your own beats working for the man comes to musically definition, them naturally, but coming up with the Binding the Underground right idea isnt always easy.. Musically Definition! So here are 10 ideas to Binding Limits: Dostoevsky's Notes the Underground, get your creative juices flowing. Musically! Most can be started by shmoop crucible, anyone, and musically, a few will require some specialized knowledge, but might get you on the right path or spark another idea, even if you dont have that knowledge right now. Causes And Effects Of Prohibition! And if youre at musically all worried about Binding Limits: being taken seriously as a teen business person, take a look at our recent post on musically definition the subject.

Click here to see the what an effective team business ideas Whatever business you decide to musically, start, know this: if youre a teen reading this post, youre already far ahead of 90 percent of other people your age, and way ahead of the vast majority of people of point breached any age. Musically Definition! To enter the world of entrepreneurship can be challenging at spurn point times, but those of definition us who do it know that all the hard work, setbacks, and challenges that come are nothing compared to the rewards of of prohibition starting and growing your own business. Definition! So dont let anything slow you down. If being in makes an effective business for yourself is your dream, go for musically, it with all youve got! Click here to and effects of prohibition, see the business ideas Wherever you live, there are bound to musically, be senior citizens who need help with errands. The errands youll run can range from grocery shopping to picking up dry cleaning and going to utilitarianism, the post office.. If you dont yet have wheels, there are plenty of ways to help seniors around the house too, like washing the musically car, making minor repairs, or helping out moral reasoning, with yard work.

As the definition fasted growing segment of the what an effective population, it makes a lot of definition business sense to serve seniors, and ethics, it will feel good to definition, know youre helping someone who really needs it. Binding Limits: Notes From Essay! Garage Cleaning/Organizing Service. Have you ever walked past an musically definition open garage that was so cluttered with stuff the family couldnt fit their car inside? Those are your potential clients. What Makes! Cleaning out the musically definition garage is a chore no one enjoys (unless theyre getting paid like you will), so convincing people to hire you wont be that hard especially if youre polite and professional and your rates are reasonable. Your startup costs will be minimal with this business chances are you have most if not all of your supplies at home already. All youll need are a good push broom, some cleaning supplies and conventional moral reasoning, lots of elbow grease.. Definition! To get customers, make up some flyers and spurn breached, go door-to-door around your neighborhood. Musically Definition! It might be intimidating at first, but before long, youll get your pitch down, and it will be well worth the utilitarianism effort. If you have a pickup, or know someone who has one and wants to be a partner, consider starting a haul-away service. Musically Definition! Whether its in their back yard, in their garage, or under their stairs, people all over the world have lots of junk. nd many are willing to pay someone else to reasons, haul it away..

Figure in the cost of definition gas, maintenance, and breached, insurance on musically definition the vehicle you use when coming up with rates, and make sure to find out what an effective team, if your local dump charges to musically, drop off there. Another great thing about this business is that what one person calls junk, another might want. Causes! Youd be surprised at definition what some people get rid of, and there might be an from the Underground Essay opportunity there to sell some of definition this junk in the classifieds, eBay, etc.. To market this business, go door to conventional reasoning, door, or post flyers at your local grocery store, or laundromats community bulletin board. Are you handy with all things mechanical? Can you take apart just about musically definition anything and put it back together? If you have the skills, some tools and a garage you can work in, there is a market for Binding Notes Essay, a small engine repair service.. From lawn mowers to snow blowers, your neighbors are bound to musically, have something they need fixed. Conventional Moral Reasoning! For the musically definition price of Limits: Notes from Essay a few flyers, you can be in business fast. As you prove yourself, your customers are sure to musically definition, tell others, and conventional reasoning, youll be busy as a professional tinkerer before you know it! Ok, so mowing lawns for the summer isnt a very original idea.

But who says you have to limit yourself in this category. Why not think big? Start out by mowing lawns in musically the summer and clearing snow in the winter, but rather than spending your earnings on the latest video game system or car stereo, use your revenue to shmoop crucible, expand your services to definition, other kinds of yard work.. Trimming hedges, killing weeds, and planting flowerbeds are just a few of the services you could add, without spending much at what an effective team all on musically definition additional equipment. As demand for the peloponnesian, your business grows, hire friends to musically definition, help you out.

Before you know it, you could be running a full-fledged landscaping business. An Effective! If youre in musically definition your teens, chances are very good you know your stuff when it comes to utilitarianism, using Facebook, Twitter, Foursquare, and musically definition, other social networks. The Peloponnesian After! But did you know this stuff is big business? Well it absolutely is. Musically Definition! There are entire consulting firms dedicated to what, helping their clients maximize their social media efforts, and musically, some of what an effective team them probably dont have as much experience at it as you do.. Musically! Step one is to find out all you can about using social media for business. There are tons of online resources for this, so that parts a breeze. Next, decide what services youll offer and war began, if youll specialize in definition a particular area Facebook fan pages, for spurn point, instance. Definition! Then get out moral reasoning, there on social media and musically, make it known that youre available as a consultant.. Ethics! Also consider visiting local businesses that see the value in social media but might not know how to musically definition, get started.

There is a huge market for this right now. Spurn! You just have to musically, plan it out and an effective, go for it! For less than $100 in musically definition wax and causes of prohibition, equipment, anyone can be in business for musically definition, themselves making candles. Spurn Point! If youre creative and willing to do the necessary legwork, you can do well as a candle maker, and youll have fun too. First, youll want to musically, decide which kind of breached candles you want to make. There are beeswax candles, colored candles, scented candles, or aromatherapy candles, to musically, name a few. Then youve got to breached, decide where youll sell your finished candles. Musically! There are lots of options, such as eBay, craft fairs or direct sales to makes an effective team, local shops or all of the musically above.

If you can come up with a unique design or presentation for point, your candles, this business can blossom into a company that will keep you busy well beyond high school! Like candle making, this business is for those with a creative flare. It might take a little more to get started, both in money and musically definition, know-how, but you dont need tons of training, and reasoning, if you use materials like beads and definition, silver rather than gold and diamonds, starting a custom jewelry business doesnt have to reasoning, cost a lot. Definition! To get started, you can learn most of what you need to know from spurn point, books on musically the subject. War Began After! Then its a matter of definition practicing until youre good. If your stuff is attractive, youll find a market eager to ethics, snatch up your pieces often for musically definition, a premium price. Spurn Point Breached! This is one business where you really should have some training and musically, a lot of practice to get started. Yes, there are many people out there calling themselves web designers who just use templates and the peloponnesian war began after, have only a basic html background, but you dont want to be one of those.. The real money in musically definition this field is made by what, those who know what theyre doing.

If its something that interests you, it wont take that long to learn, and you can do very well from referrals and return business. Musically! And this is another business that can take you far beyond your high school years. Utilitarianism! Are you an musically definition expert in a particular area, like social media or high school algebra? Are you an war began after entertaining writer, or simply have a great sense of humor?. If you can get people to musically definition, read what you have to the peloponnesian war began, say, you can make money at musically it by starting a blog. Utilitarianism! There are thousands of definition affiliate programs that will pay you when people click through from an effective, your blog to musically, their sites and ethics, make a purchase. Musically! Youll want to conventional moral reasoning, read lots of definition articles (like these) about for american how to definition, do this right, but once you figure it out, it can mean making way more than your friends working at team the taco place! Follow in the young founders' footsteps of definition this successful startup. Ethics! T-Shirt Startup Threadless's Offices: Almost As Cool As Its Profitable, Multi-Million Dollar Business Read the original article on Young Entrepreneur.

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Musically definition

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Global information and education on HIV and AIDS. The science of HIV AIDS - overview. Latin America and Caribbean updated August2017.png. In Latin America and musically definition the Caribbean, the overall rate of new HIV infections has remained stable between 2010 and 2015. However, this stability masks differences between adults and children and conventional moral between Latin America and the Caribbean region.1. Among adults, a 3% rise in musically definition, rates of new HIV infections between 2010 and 2015 contrasted sharply with a 20% decline during the previous decade.2 In 2015, there were an utilitarianism, estimated two million people living with HIV in this region an definition, infection prevalence of 0.5%. In the same year, there were an estimated 100,000 new HIV infections and 50,000 deaths from AIDS-related illnesses.3. In the Caribbean, new HIV infections among adults rose by 9% between 2010 and shmoop crucible 2015, reversing gains made in musically, the previous decade.

In 2015, the annual number of new HIV infections in conventional moral reasoning, the Caribbean was estimated at 9,000.4Despite its small population size, the musically definition Caribbean has the second-highest HIV prevalence globally after sub-Saharan Africa.5. Key affected populations in Latin America and the Caribbean. Though HIV prevalence is generally low, prevalence among key affected populations, such as men who have sex with men and transgender women, is conventional moral, particularly high. 6 These key populations and their sexual partners accounted for musically, nearly two-thirds of new infections in 2014. Young people in the Caribbean are also disproportionately vulnerable to HIV.7. Men who have sex with men in Latin America and the Caribbean. Men who have sex with men (sometimes referred to as MSM) are the group most affected by HIV in point, Latin America and the Caribbean. In 2014, men who have sex with men accounted for nearly a third of new HIV infections in the region.8 However, HIV prevalence among this group varies greatly between countries.

For example, it is as high as 25.4% in Bolivia, falling to 1.8% in musically, Cuba.9. There are many reasons for the peloponnesian war began after, high levels of definition, HIV transmission among this group. In 2014, only spurn point 51% of men who have sex with men were reported to have access to HIV services, a level which had remained largely unchanged for definition, several years.10 Moreover, HIV testing in the last 12 months among men who have sex with men varied enormously from shmoop crucible, country to country, ranging from 5% to 70%. This suggests large differences in access to testing services between countries in musically definition, the region.11. Homophobia and the machismo (strong/aggressive masculinity) culture are common throughout the moral reasoning region and sex between men is highly stigmatised.

As a result, large numbers of men who have sex with men do not identify as homosexual (or bisexual) and have sex with women as well as men, forming a 'bridge' population.12 13. As one civil society worker explains, men who have sex with men are often hesitant to definition, reveal how they became infected with HIV. Many are mistakenly classed as heterosexual: Unless hes a total queen, a man will always be [counted as] heterosexual. Plus, people dont want to be recognised [as homosexual]. - Ruben Mayorga, civil society worker, Guatemala City 14. Transgender women in the peloponnesian war began after, Latin America and the Caribbean.

Transgender women are highly affected by HIV in Latin America and musically definition the Caribbean. HIV prevalence among this group is thought to be 49 times higher than the general population.15. In countries where data are collected on spurn breached, this key population, transgender women have some of the musically definition highest HIV prevalence rates. Country level data collected between 2011 and 2015 also show much higher HIV prevalence among transgender women sex workers compared to male and female sex workers.16. For example, HIV prevalence among transgender women who participate in sex work is 32% in Ecuador and Panama, and between 20-30% in Argentina, Bolivia, El Salvador, Honduras, Paraguay, Peru and Uruguay.17. Research has shown that 44-70% of transgender women have felt the need to leave, or were thrown out of their homes.18 One study from Mexico indicated that 11.4% of transgender women living with HIV were excluded from family activities.19. Moreover, transgender people have fewer educational and point social opportunities, often resorting to sex work for an income.20. Transgender people also face high rates of violence.

Between 2008 and 2016 more than 1,800 murders of transgender people were reported in Central and musically South America. The highest number of these murders occurred in Brazil, where 938 were reported.21 Stigma and violence are barriers to HIV services. Sex workers in the peloponnesian after, Latin America and the Caribbean. In 2013, 6.1% of female sex workers in Latin America were thought to be living with HIV. Musically Definition! Male sex workers tend to be much more affected by HIV than female sex workers. For example, in the same year, 69% of shmoop crucible, male sex workers in Suriname were estimated to be living with HIV, compared to just 4% of female sex workers.22. Testing coverage among sex workers was higher among female sex workers (ranging from 39% to 98%) than among male sex workers (ranging from 17% to 70%).

Condom use during their last transactional sex ranged from 57% in Belize to greater than 95% in Panama and Antigua and definition Barbuda.23. In the Caribbean in particular, and the peloponnesian after across the region, sex workers experience a range of human rights violations and social injustices, including the denial of access to healthcare, poor working conditions, violence and harassment by law enforcement. Sex workers are also frequently marginalised by definition, social and spurn point religious institutions and subject to discrimination. For these reasons, many people who engage in definition, sex work do so covertly. These factors are significant barriers to utilitarianism, HIV prevention and successful service delivery for sex workers.24.

Violence is musically, a major barrier to HIV prevention for sex workers. One study of female sex workers in Argentina reported that 24.1% had received sexual abuse; 34.7% reported rejection experiences; 21.9% reported having been beaten; while 45.4% reported having been arrested because of their sex work activity. Higher levels of inconsistent condom use were also reported among those who experienced sexual abuse, rejection and police detention.25. People who inject drugs in Latin America and the Caribbean. There are an estimated 721,000 people who inject drugs (sometimes referred to as PWID) in ethics utilitarianism, Latin America and the Caribbean. HIV prevalence among this group averages 2% but varies significantly between countries.26. Reliable data for HIV prevalence among drug users are extremely limited. For example, the musically definition latest figures from Brazil are from 2009, when HIV prevalence among people who inject drugs was at 5.9%.27. In Puerto Rico, where poor access to sterile injecting material has been identified as a significant contributor to the HIV epidemic, 51% of people who died while living with HIV between 1981 and 2013 acquired the infection via unsafe injection practices.28. Across the region, the popularity of injecting drugs has declined and shmoop crucible been replaced by people who favour smoking or inhaling drugs.29 It is now widely acknowledged that drug use in the region mainly comprises the non-injecting of cocaine and definition its derivatives.30.

One systematic review of what an effective team, key affected populations in musically definition, Brazil detected an HIV prevalence of 23.1% among people who use drugs.31 Another study, from Montevideo in Uruguay, found an spurn point, increase in HIV risk among cocaine smokers, with an estimated 6.3% HIV prevalence rate.32 This is due mainly to definition, the fact that any form of drug use impairs a persons ability to engage in safer sex behaviours. Young people in Latin America and the Caribbean. Young people in Latin America and the Caribbean, especially those who are also members of key populations, are disproportionately at risk of spurn point breached, HIV infection. One factor contributing to this is the barriers young people face to accessing prevention services. Young women are at particularly high risk. Survey data from Barbados, Belize, Costa Rica, Cuba, the definition Dominican Republic, El Salvador, Guyana, Panama and reasoning Uruguay show that between 5 and musically 16% of young women aged 15 to 24 report that they became sexually active before the age of 15.33. Sexual activity at a younger age has been linked to higher risk of HIV34. Despite these factors, girls in these countries need parental consent or accompaniment to access sexual and reproductive healthcare services. In nine of 17 countries, minors require parental or guardian consent to take an shmoop crucible, HIV test and find out the results.

A few countries in the Caribbean have developed policies allowing minors to access HIV testing without parental consent, either allowing it at any age (such as in Guyana) or above the age of 14 (as in definition, Trinidad and Tobago).35. In Mexico and Panama, adolescents have to be accompanied by a parent, a legal guardian or other state-recognized individuals responsible for the well-being of adolescents in order to receive their test results. Ethics Utilitarianism! In Paraguay, health staff can request authorisation to conduct an HIV test in the absence of parents or guardians.36. In the Caribbean, the cultural norm of young women having sexual relationships with older men increases their risk of HIV infection. Musically! Between 9 and 24% of women aged 15 to 24 years reported having sex with a man at least 10 years older than themselves within the last 12 months. Other risk factors, such as multiple sexual partners and inconsistent condom use, compound the risk of utilitarianism, age mixing in these countries.37.

HIV prevalence data for young women in this region highlights their vulnerability. In Haiti, for definition, example, HIV prevalence among young women aged 15-19 years is 0.5% more than double the figure for young men of the same age. Additionally, women aged 2024 are three times more likely to ethics, be HIV-positive than men of the same age.38. HIV testing and counselling in Latin America and the Caribbean. Data on HIV testing coverage is very limited for Latin America and musically definition the Caribbean.

An estimated 77% of conventional reasoning, people living with HIV in definition, Latin America knew their status in 2015.While in the Caribbean, an estimated 62% had been diagnosed.39. In 2012, an estimated 36 per an effective team, 1,000 people were tested across Latin America and the Caribbean, second only to sub-Saharan Africa.40. Late HIV diagnosis is a serious issue in musically, Latin America. In at least half of the countries in this region, 38% of people had a CD4 count under 200 when they were tested for the first time.42 Research suggests that HIV testing and knowledge of status was particularly low among key populations, who are most at ethics utilitarianism risk.43. Antiretroviral treatment in Latin America and the Caribbean.

Access to antiretroviral treatment (ART) across Latin America and the Caribbean is uneven. Treatment coverage was 56% among all people living with HIV in Latin America in 201544 compared to 34% in 201145. Latin America has the musically definition highest total spend on ART among low- and middle-income countries, with Argentina, Brazil, Chile, Cuba, Guyana and Mexico providing universal access to HIV treatment.46 However, treatment coverage varies greatly by country. For example, over half of all people living with HIV were accessing ART in Argentina (64%), Chile (87%), Costa Rica (56%), and Mexico (59%). By contrast, treatment coverage is just 29% in Bolivia.47. Stock-outs of antiretroviral drugs are a major obstacle to and effects of prohibition, treatment in this region. While efforts have been made to musically definition, decrease the likelihood of this happening, 10 countries reported at least one stock-out in the previous 12 months when an analysis took place in 2012.48.

In the spurn point breached Caribbean, access to ART has increased from musically definition, 20% in 2010 to causes, 50% in 2015.49 However, key populations often face barriers to accessing treatment. For example, research from definition, Puerto Rico found that people who inject drugs constitute the what team highest percentage of the population living with HIV who did not have access to musically definition, treatment for their condition (between 41% and after 53%). This was despite the fact they had the highest retention rate once they initiated treatment.50. HIV prevention programmes in musically definition, Latin America and the Caribbean. Some HIV prevention interventions in the region have been enormously successful, and have helped to reduce HIV incidence among certain groups in particular areas. Prevention of shmoop crucible, mother-to-child transmission (PMTCT) New HIV infections among children declined across Latin American and the Caribbean by more than 50%, down from an estimated 4,700 in 2010 to 2,100 in 2015. Progress was greatest in the Caribbean, where new infections among children plummeted from an estimated 2,300 in musically definition, 2010, to 400 in 2015.51. Across the region, 88% of pregnant women needing ART had access to it.52 However, coverage of antiretroviral treatment to prevent mother-to-child transmission of HIV (PMTCT) varies by shmoop crucible, country, with some making huge progress in recent years. For example, coverage in Mexico increased from 34% in definition, 2010 to 76% in 2015. In the same period, coverage in Bolivia increased from shmoop crucible, 39% to 76%.53.

However some countries continue to lag behind. Musically! PMTCT coverage is 13% in the peloponnesian war began after, Guatemala, 41% in Costa Rica, and 43% in Venezuela . 54 Difficulties in reaching those belonging to key affected populations, such as indigenous people, sex workers and young women, contribute to these low coverage rates.55. Access to harm reduction programmes across Latin America and the Caribbean is extremely limited. Needle and syringe programmes (NSPs) Only eight countries provide needle and syringe programmes (NSPs): Argentina, Brazil, Colombia, Dominican Republic, Mexico, Paraguay, Puerto Rico and Uruguay. In some cases, coverage of NSP services is believed to definition, have declined due the reduction in the number of people who inject drugs, such as in Argentina, Brazil and Uruguay.56. In Colombia, support from Open Society Foundations helped establish a syringe programme in Pereira and Dos Quebradas in 2014, with 818 people who inject drugs registered in the programme. Further NSPs have since been developed by what team, NGOs with support from the Ministries of Justice and have begun operating in Bogota and Cali. However, the services available for people who inject drugs remain limited, and are often unavailable outside of city centres.57 The cessation of musically, Global Fund support has had a big impact on NSP provision in Mexico. What Makes An Effective! NGOs in Tijuana and Cd.

Juarez report that distribution of needles and syringes per person who injects drugs fell by between 60% to 90% following cessation. Funding cuts also meant that outreach was reduced, requiring people who inject drugs to musically, attend NGO offices, rather than receiving sterile injecting equipment wherever they are. Even the limited level of existing harm reduction services has relied partly on commodities donated by organisations which ceased operations following the withdrawal of the Global Fund.58. Opioid substitution therapy (OST) OST services in Latin America and the Caribbean are only available in Argentina, Brazil, Colombia, Mexico and causes of prohibition Puerto Rico.59 In Colombia, OST sites operate in seven cities: Bogota, Medellin, Cali, Pereira, Armenia, Cucuta and Bucaramanga.

However, the number of sites in each city is musically, unknown, as is the number of people using them.60. There are plans to make OST available for people who use heroin in the Dominican Republic with support from consultants from the school of public health of Puerto Rico. However, this programme is not yet operating.61. Reducing HIV-related stigma and discrimination. Some Latin American countries have taken steps to address the problem of HIV-related stigma and discrimination. For example, Peru, Columbia, Brazil and Mexico launched action plans to raise awareness among health providers and government officials of the importance of non-discrimination on the basis of sex, race, religion, sexual orientation and HIV status.62. At a community level, one study from Chile showed how peer education can improve HIV-related knowledge, attitudes and behaviours among community clinic health workers. Three months after the intervention, healthcare workers had higher knowledge of HIV transmission and were more accepting of people living with HIV. They were also more likely to engage in safer sex themselves.63.

Another study from Peru has shown how engaging community leaders with HIV interventions can reduce community-level HIV stigma. Shmoop Crucible! Intervention participants reported lower levels of stigma after two years. This suggests that normalising HIV prevention behaviours and HIV communications can reduce HIV-related stigma and musically change community norms.64. HIV can push people and families into poverty by reducing household capacity and increasing medical costs. In response to this, some countries in Latin America have introduced social protection measures to ethics utilitarianism, mitigate against the negative impacts suffered by those affected by HIV.65. For example, the Ecuadorean government implemented a policy where caregivers for musically definition, children under the age of 14 living with HIV receive a monthly cash transfer. Point! In the first year of the scheme, 500 caregivers were set to receive the cash transfer.66. In Uruguay, the 'Social Card' is a social protection programme targeting transgender women. Cardholders receive $30 a month to buy food and cleaning products. The initiative reaches 1,000 people, the majority of whom belong to the transgender community.

67. Barriers to HIV prevention in Latin America. Discrimination against key populations and HIV stigma continue to proliferate through many societies in musically definition, the region and discriminatory practices are widespread in health and other social services. [His family] fed him in the same plate ever, and like that, he had his own cup, glass, fork, knife, spoon, you get the idea, he was isolated by his own family. His razors where always trashed, and moral reasoning his tooth brush too, also, no one was ever taking care of his pills.

One week before he died, in the middle of a discussion because of he having AIDS he was thrown out of his house by his older sister. Musically! he died alone. - Lover of an HIV-positive man in Honduras 69. Some Latin American countries have passed national drug policy reforms in ethics, recent years, shifting away from a punitive approach. Musically! Punitive laws are a barrier to HIV prevention and treatment as they often deter people who use from accessing services for fear of punishment and may force people to hide injecting equipment and and engage in unsafe injecting practices. In 2009 Mexico partially decriminalised the possession of small quantities of conventional reasoning, drugs such as cocaine and heroin, with users referred to treatment services rather than criminalised.

In 2011, Bolivia began allowing indigenous communities to legally cultivate and musically definition use coca leaves which had previously been banned. Utilitarianism! In 2013, Uruguay became the first country in the world to sanction state controlled sales of cannabis.70. Despite this progress, across the region large numbers of people who use drugs are still imprisoned. Around one in musically definition, five prisoners in war began, the region are detained due to drug-related offences and their numbers have been rising. In Mexico, for example, the number of people held for drug-related offences increased by 1,200% between 2006 and 2014. Definition! This was despite partial decriminalisation in 2011. 71. Most countries in Latin America and the Caribbean lack anti-discrimination laws and what makes legislation on musically definition, gender identity and sexual orientation.72. As a result, transgender people, in shmoop crucible, particular, face very high levels of transphobia. Furthermore, the arbitrary detention of transgender women, including torture and inhumane treatment, is not investigated and prosecuted. Musically Definition! Transphobia is reported to be widespread among police forces in Guatemala and Honduras.73.

Some countries in the region have made significant progress in recognising the rights of makes, LGBTI people. Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Mexico and Uruguay allow marriage or civil unions between people of the same sex.74. In contrast, discriminatory laws against sex between men exist in 11 countries in definition, the Caribbean. While seldom enforced, existing legislation has the impact of shmoop crucible, institutionalising discrimination against men who have sex with men.75. Restrictions on entry, stay and musically definition residence. The majority of countries in Latin America and the Caribbean have no restrictions on utilitarianism, entry, stay and residence for people living with HIV. Musically! Nicaragua and Paraguay have restrictions on the permanent stay of people living with HIV who have been in the country longer than three months. In both countries, resident permits are withdrawn in causes, the case of a positive HIV test.

76. HIV funding in Latin America and the Caribbean. Latin America has shown significant commitment in musically, investing resources in HIV programming with treatment largely funded by domestic sources. In contrast, in the Caribbean, 11 out of 16 countries were highly dependent on external sources.77. However, even in countries with high levels of of prohibition, domestic funding, programmes for key affected populations are still mostly funded by donors (two-thirds in 2012).78 Sustainability, effectiveness and long-term access to treatment is also dependent on lower antiretroviral drug prices.

Currently, middle-income countries in Latin America, such as Brazil and Argentina, are paying higher prices for definition, a number of second- and third-line treatments.79. The future of HIV and AIDS in Latin America and the Caribbean. While some countries in Latin America and and effects of prohibition the Caribbean have made significant progress in tackling the HIV epidemic, particularly in the provision of treatment, this progress has been uneven. Even where treatment is readily available, a number of barriers prevent many groups from accessing the services they need. For example, homophobia and transphobia, which in many cases result in homophobic crimes, need to be addressed by laws and policies that protect the rights of all people.

Sensitisation programmes targeting national uniformed personnel, aimed at reducing stigma and discrimination towards key affected populations and people living with HIV, are also needed in order to reduce hate crimes across the region. The region has strong inter-institutional and civil society networks. Many of these, along with international organisations and government representatives from across the region, attended the second Latin American and Caribbean Forum on the Continuum of HIV. This meeting resulted in the Rio Call to Action, which set targets for combination prevention and musically definition zero discrimination, along with a number of priorities for reasoning, achieving these targets. Those priorities include the following:

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40 jobs found for Area Sales Manager Resume Samples. Area Sales Manager (powder Coating) samples Co-ordinations with RD to musically develop the shades Conducting trails at shmoop crucible, customer end Co-ordination to get approval of musically definition, products Responsible for what makes an effective new business development giving technical support to musically existing customers. Shmoop Crucible. Attending customer complaint conducting trial for new product development. Key. Musically. outlets. The Peloponnesian War Began. They could be employed by manufacturers, retailers or wholesale companies that use their own transport facilities. Alternatively, their employers might provide services to companies on a third-party contract basis. Warehouse Manager - Distribution Work Activities The duties of distribution COMPENSATION: Compensation will be based on experience and qualifications.

Benefits include paid vacation, 401 . Musically Definition. Sales Officer Main Purpose of Job (Why job exists/what it must achieve) Level: Officer Custodian of Nestle business in the assigned territory Ensure product availability at spurn breached, all relevant channels Solely responsible for musically planning achieving monthly/ yearly target Maintain and enhance trade relations. Ethics. new product development director manager. Sales Officer Main Purpose of Job (Why job exists/what it must achieve) Level: Officer Custodian of Nestle business in the assigned territory Ensure product availability at all relevant channels Solely responsible for planning achieving monthly/ yearly target Maintain and musically enhance trade relations. Sales Officer Main Purpose of war began after, Job (Why job exists/what it must achieve) Level: Officer Custodian of Nestle business in the assigned territory Ensure product availability at all relevant channels Solely responsible for planning achieving monthly/ yearly target Maintain and enhance trade relations. Sales Officer Main Purpose of musically definition, Job (Why job exists/what it must achieve) Level: Officer Custodian of Nestle business in the assigned territory Ensure product availability at all relevant channels Solely responsible for planning achieving monthly/ yearly target Maintain and of prohibition enhance trade relations. Sales Officer Main Purpose of Job (Why job exists/what it must achieve) Level: Officer Custodian of Nestle business in the assigned territory Ensure product availability at all relevant channels Solely responsible for planning achieving monthly/ yearly target Maintain and enhance trade relations. Definition. Sales Officer Main Purpose of Job (Why job exists/what it must achieve) Level: Officer Custodian of Nestle business in the assigned territory Ensure product availability at all relevant channels Solely responsible for planning achieving monthly/ yearly target Maintain and enhance trade relations. War Began After. Sales Officer Main Purpose of Job (Why job exists/what it must achieve) Level: Officer Custodian of Nestle business in the assigned territory Ensure product availability at all relevant channels Solely responsible for planning achieving monthly/ yearly target Maintain and musically enhance trade relations. Sales Officer Main Purpose of Job (Why job exists/what it must achieve) Level: Officer Custodian of Nestle business in the assigned territory Ensure product availability at all relevant channels Solely responsible for planning achieving monthly/ yearly target Maintain and enhance trade relations.

Sales Officer Main Purpose of Job (Why job exists/what it must achieve) Level: Officer Custodian of Nestle business in the assigned territory Ensure product availability at all relevant channels Solely responsible for moral reasoning planning achieving monthly/ yearly target Maintain and enhance trade relations. Sales Officer Main Purpose of Job (Why job exists/what it must achieve) Level: Officer Custodian of musically definition, Nestle business in the assigned territory Ensure product availability at all relevant channels Solely responsible for planning achieving monthly/ yearly target Maintain and causes enhance trade relations. Sales Officer Main Purpose of musically, Job (Why job exists/what it must achieve) Level: Officer Custodian of Nestle business in the assigned territory Ensure product availability at all relevant channels Solely responsible for planning achieving monthly/ yearly target Maintain and enhance trade relations. Sales Officer Main Purpose of Job (Why job exists/what it must achieve) Level: Officer Custodian of Nestle business in shmoop crucible, the assigned territory Ensure product availability at all relevant channels Solely responsible for musically planning achieving monthly/ yearly target Maintain and what makes an effective enhance trade relations. Sales Officer Main Purpose of Job (Why job exists/what it must achieve) Level: Officer Custodian of Nestle business in the assigned territory Ensure product availability at all relevant channels Solely responsible for planning achieving monthly/ yearly target Maintain and enhance trade relations. Sales Officer Main Purpose of Job (Why job exists/what it must achieve) Level: Officer Custodian of Nestle business in the assigned territory Ensure product availability at definition, all relevant channels Solely responsible for planning achieving monthly/ yearly target Maintain and enhance trade relations.

Sales Officer Main Purpose of the peloponnesian, Job (Why job exists/what it must achieve) Level: Officer Custodian of musically definition, Nestle business in the assigned territory Ensure product availability at all relevant channels Solely responsible for planning achieving monthly/ yearly target Maintain and enhance trade relations. to effectively communicate with team at Take 5 meetings, regarding individual sales performance, and war began other key performance indicators to help them provide great service and achieve goals Managing Customer Service: Demonstrates exceptional customer service skills with both internal and external partners Ability COMPENSATION: Compensation will be based on musically definition experience and qualifications. Conventional Moral. Benefits include . assistant manager sales jobs vikhroli. Want to musically definition receive similar jobs about Area Sales Manager Resume Samples by email?

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Cisco Unified Contact Center Express Design Guide, Release 10.5(1) Cisco Unified Contact Center Express Design Guide, Release 10.5(1) About Unified CCX. View with Adobe Reader on a variety of devices. View in various apps on definition iPhone, iPad, Android, Sony Reader, or Windows Phone. View on Kindle device or Kindle app on multiple devices. Cisco Unified Contact Center Express provides a secure, highly available, and easy to deploy customer interaction management solution for up to 400 agents. This integrated contact center in shmoop crucible a box is intended for both formal and definition informal contact centers. Unified CCX provides options to address multiple contact center functional areas such as: Inbound web chat. Social forum activity monitoring and follow-up using SocialMiner are enabled by premium agent license.

Web-based Finesse desktops. Cisco Agent and Supervisor desktops. You can deploy these options on Cisco Unified Computing Systems (UCSs) or any other equivalent specification-based third-party virtual servers with the supported reference designs. For more information, see the causes and effects of prohibition Virtualization for musically definition, Cisco Unified Contact Center Express located here: Progressive and Predictive Outbound. The Unified CCX Progressive and Predictive Agent Outbound feature allows for outbound calls to be placed to shmoop crucible contacts and musically then for live contacts to be serviced by agents. Agents can use the Finesse agent desktop to preview an outbound call before accepting the shmoop crucible call.

Cisco Finesse-Based Multisession Webchat. Agents can handle multiple chat sessions. The administrator can configure one to five sessions and the agent will be presented with the definition configured number of Webchat contacts. The administrator can also configure if voice calls are to the peloponnesian be offered to the agent when on chat. For Cisco Agent Desktop, only musically, single-session chat is available. If configured, predefined responses are available to all agents in and effects of prohibition the Manage Chats gadget on the Finesse Agent Desktop. The administrator can set an alias for the agents. When an agent is on musically definition chat, the alias of the agent is displayed to conventional the customer. The customer can download the chat transcripts as a PDF at the end of the musically chat session. This option is also available on Cisco Agent Desktop.

Unified CCX supports IPv6 dual stack and IPv4-only addressing. An Effective. The following continue to definition function with IPv4: Cisco Agent Desktop. Automatic Speech Recognition (ASR) and Text to war began after Speech (TTS) engines. IPv6-only phones cannot take part in definition ASR/TTS. Cisco MediaSense-based recording works with IPv4. It does not work for IPv6-only phones. Quality Management-based recording works with IPv4. Shmoop Crucible. It does not work for IPv6-only phones.

Cisco Unified Workforce Management (WFM) For more information, see the IPv6 Support section of the Cisco Unified Contact Center Express Design Guide , located at: The phone numbers of the imported contacts to place outbound calls can be in +E.164 format. This feature is musically available only for Finesse. Computer Telephony Integration (CTI) port directory number and its advance settings support +E.164 numbering pattern where applicable. Trigger advanced settings support +E.164. Finesse supports the causes of prohibition use of multiple lines on musically definition agent phones. You can configure one or more secondary lines on an agent phone. What. Although the agent's ACD line must be in button positions 1 - 4. Direct Transfer Across Line (DTAL) and Join Across Line (JAL) are not supported.

You can now configure up to 250 Contact Service Queues and 250 skills. For extend and connect-based Home agents an option of call by call setup and persistent connection setup is musically definition available. The following new Live Data reports are available in Unified CCX: Agent Outbound Team Summary Report. Short and Long Term Average. Chat Agent Statistics Report. Provides chat agent statistics. Chat CSQ Summary Report. Provides chat agent statistics and contact statistics for a Contact Service Queue (CSQ). The following new Historical reports are available for moral reasoning, the Outbound feature in musically Unified CCX:

Agent Outbound Campaign Summary Report. Provides call statistics for agent-based progressive and predictive outbound campaigns. Agent Outbound CCDR Report. Provides progressive and predictive agent outbound call-related information. Agent Outbound Half Hourly Report. Provides information about progressive and predictive agent outbound calls for every half hour in the time range when the campaign is active. Outbound Agent Detail Performance Report. Provides detailed statistics for each agent by team, campaign (progressive and predictive).

The following real-time reports are updated for musically definition, the Chat and Outbound features: Chat Resource Cisco Unified Contact Center Express Stats Report. To view real-time Unified CCX chat resource information. Outbound Campaign Stats Report. To view real-time statistics for war began after, each IVR-based and agent-based progressive and predictive outbound campaign. In previous releases, this report was known as the IVR Outbound Campaign Stats Report. Overall Outbound Stats Report. To view real-time statistics across all IVR-based and agent-based progressive and musically predictive campaigns. In previous releases, this report was known as the Overall IVR Outbound Stats Report.

Resource Cisco Unified Contact Center Express Stats Report. To view real-time agent information for direct preview, progressive, and predictive agent-based campaigns. In the Voice CSQ Summary Report, the Since Midnight view is updated to causes of prohibition include the musically following new fields: Widget Wait Message. Join Time-out Message. The Outbound IVR license functionality is causes extended to include both Outbound IVR as well as progressive and definition predictive agents. Direct preview outbound is included with a premium agent license. New Variables Added to Retrieve Session Information. You can add three new variables to Unified CCX Editor for IVR-based and agent-based progressive and utilitarianism predictive outbound campaigns. These variables retrieve information from the outbound call that is transferred to IVR and musically definition stores them. To use these variables, first define script variables to hold the the peloponnesian war began resulting values and musically definition then add them to war began the Context tab of the Get Session Info step.

You must use the exact spelling and musically capitalization listed in the table below. Account number of the caller. Name of the outbound campaign. Result of an outbound call. Licensing for Cisco Unified Contact Center Express. Unified CCX is available in three different packages: Standard, Enhanced, and Premium. Different packages provide varying levels of customer interaction management channel options and capability within a contact channel. For more detailed information, refer to product data sheets, feature guides, and end user documentation for each type of Unified CCX customer contact interaction management at the following URL: Unified CCX deployments must have all product components and optional features of the same package type.

Mixing components or options from different license packages is not supported. The licensing for Cisco Unified Contact Center Express varies for each feature. Licenses are either concurrent or named-user licenses. Spurn Point Breached. All packaging depends on the number of musically, users with the exception of the Inbound Voice High Availability server software option. Concurrent licenses apply to conventional logged in users. Different individuals may share a concurrent license as long as only one of them is logged in.

For example, Company A has 300 unique users that work in 3 shifts. Musically Definition. Each shift has 100 logged in users. Company A needs to purchase only 100 concurrent user licenses. Named licenses apply to unique individual users regardless of their logged in status. Company B has 300 unique users that work in 3 shifts and each needs access to the licensed option.

Each shift has 100 logged in users. Shmoop Crucible. Company B must purchase 300 named licenses. Cisco Unified CCX Standard, Enhanced, and musically Premium each provide varying levels of inbound voice ACD, IVR, CTI, agent and supervisor desktops, desktop administration, real-time and historical reporting, and web-based administration features. Each user license is for a concurrent user. For example, a contact center with three shifts of 100 agents and ethics utilitarianism supervisors requires 100 concurrent user licenses. Musically Definition. Each shift of 100 users would reuse these licenses during their shifts. The following table lists the inbound voice licensed components. Concurrent inbound voice seat with IPPA. Each concurrent inbound voice user (agent or supervisor) requires a concurrent seat license.

Each quantity one seat license provides Quantity one Cisco IP Phone Agent (IPPA) Concurrent inbound voice seat with CAD. Each concurrent inbound voice user (agent or supervisor) requires a concurrent seat license. Each quantity one seat license provides: Quantity one Cisco Agent Desktop (CAD) Quantity one Cisco Supervisor Desktop (CSD) Quantity one Cisco Desktop Administrator (CDA) Quantity one on-demand recording client (CAD and CSD) On-demand recording available only in Enhanced and Premium.

On-demand recording available only in Enhanced and Premium. On-demand recording not available in Standard. Concurrent inbound voice seat with Finesse. Each concurrent inbound voice user (agent or supervisor) requires a concurrent seat license. Basic Prompt and causes and effects Collect IVR port.

HA provides licensing for mirrored, warm standby server software. IVR ports are packaged as either Basic or Advanced IVR ports. Basic IVR ports licensingBasic IVR ports are not licensed. You must use the Cisco Collaboration Sizing Tool to determine the maximum number of Basic IVR ports that are supported on a per-configuration basis. Advanced IVR ports licensingAdvanced IVR ports are licensed on a per-inbound voice seat basis and are available only with the musically definition Premium package.

Each inbound voice seat provides two Advanced IVR port licenses. For example, a 100-seat inbound voice deployment provides 200 Advanced IVR port licenses. Advanced IVR port licenses counts are checked at run-time. Makes An Effective Team. In the example given here, the 201 st simultaneously active request for an Advanced IVR port to definition handle an incoming call would be denied. Deployments that require additional advanced IVR ports need to purchase add-on Unified CCX Premium seats. Each Premium seat provides two advanced IVR ports. Inbound Voice Packaged Components.

The following sections describe the primary components that are provided with inbound voice. These sections provide high-level descriptions of the features and functions provided for these components. For more specific information, see the Cisco Unified CCX user documentation. Conditional Routing . Unified CCX supports routing based on caller input to menus, real-time queue statistics, time of day, day of week, ANI, dialed number, and processing of data from XML text files. Agent Selection . Unified CCX supports the longest available, linear, most handled contacts, the shortest average handle time, and circular agent selection algorithms. With Basic ACD functionality, agents are associated with one resource group only. Customizable Queuing Announcements.

Unified CCX supports the playing of customizable queuing announcements based on the skill group that the call is being queued to, including announcements related to moral reasoning position in queue and musically definition expected delay. Re-route on Ring No Answer . If the selected agent does not answer within the allowed time limit, the caller retains the position in queue. Any screen pop data is also preserved. Data driven routing for HTML and shmoop crucible XML data sources . The ability to use data obtained from HTML or XML documents to make routing decisions. XML document processing can also be used as a data store to access system-wide static data, such as a list of holidays, hours of definition, operation, or a short list of hot customer accounts.

Agent Skill and shmoop crucible Competency-Based Routing . Agents can be configured with specific number of skills, each with up to 10 different competency levels. Contact Service Queues (also known as skill groups) can be configured as requiring up to specific number of skills, each with up to definition 10 minimum skill competency levels. The Unified CCX routing logic then matches the caller and contact requirements with agent skills to find the ethics optimum match using one of the following agent selection criteria: Longest available, most handled contacts, or shortest average handle time Most skilled, most skilled by musically definition, weight, or most skilled by order Least skilled, least skilled by conventional moral reasoning, weight, or least skilled by definition, order. High Availability Failover . With HA failure of the active server can be detected and the ACD subsystem can automatically fail over from the active to the standby server. Optional with HA license. Optional with HA license. Dynamic Re-skilling by Administrator or Supervisor . Changes to CSQ skills and point competencies and definition agent skills and after competencies are applied immediately. Prioritized Queuing . Up to 10 levels of customer contacts can be prioritized based on call or customer data, and definition calls may be moved within or among queues under workflow control using priority information. Agent Routing . Unified CCX routing applications can select a specific agent if that agent is in Ready state. (Queuing on a per agent basis is not supported.) Data-driven routing based on shmoop crucible JDBC database sources via SQL . The ability to use data obtained from a JDBC compatible database via a SQL query to make routing decisions.

Wrap-Up and Work Modes . Musically. After call completion, an agent can be configured to be automatically placed into Work state, on a per CSQ basis. Makes. The agent can also choose to enter work state if that option is provided by the agent desktop administrator. A wrap-up timer is also configurable on a per CSQ basis. Wrap-Up Codes . Agents may select administratively defined wrap up codes. The following table describes the Interactive Voice Response (IVR) features that are available in each Unified CCX package. Basic Prompt and Collect IVR . Basic IVR ports provide a queue point, custom messaging and prompting, caller input collection, and processing via DTMF decoding. Decoded DTMF input may be used for both routing and screen pop purposes. Basic call controls such as terminate, transfer, and place call are also supported as part of the definition basic IVR functionality.

Basic IVR port and Advanced IVR port cannot be mixed in point the same configuration. Advanced IVR port includes all features available in Basic IVR port. Included as a part of advanced IVR port. High Availability Failover . With HA, failure of the active server can be detected and the IVR subsystem can automatically fail over from the active to definition the standby server. All IVR functions will be restored on the standby server. All calls in queue and calls receiving IVR call treatment will be lost. Calls already transferred to the agent will be preserved.

Optional with HA license. Optional with HA license. Optional with HA license. Advanced IVR Port Database Integration . The Unified CCX server can interoperate with any JDBC-compliant database. Shmoop Crucible. Databases tested and supported by Cisco are listed in Cisco Unified CCX Software and Hardware Compatibility Guide , which is available at: Data retrieved from databases can be used with the conditional routing capabilities to provide customer profile-based routing and queuing. Musically. Database integration also provides the ability to spurn point breached offer complete self-service applications to callers.

Database views are not supported using the Unified CCX Editor database steps, but database views can be accessed using Voice XML or Java logic modules. Advanced IVR Ports HTTP Triggers (the web analog to Unified CM Telephony) to musically invoke and causes and effects of prohibition run a workflow . HTTP triggers enable a Unified CCX to receive a customer contact request through an musically HTTP request. This approach allows web users to be offered service through a click to talk to the peloponnesian war began an agent button. Musically Definition. Information collected using the web (a customer call back number, account number, shopping cart content, and so on) can be passed to the Unified CCX script to allow customer profile-based routing and a data-rich window. Causes. These contacts can be prioritized and routed using the definition same methods available to normal inbound voice callers. Advanced IVR Port SMTP outbound mail subsystem that may be used at run time under workflow control to of prohibition send an email message . Third-party paging or fax products that accept an definition incoming email message to invoke a page or fax service may use this subsystem to provide real-time paging and fax responses in ethics addition to email responses. Advanced IVR Port Voice XML 2.0 Support . Unified CCX supports executing application logic developed with the Voice XML (VXML) standard. Definition. VXML is required for certain complex grammar ASR and TTS interactions and is optional for a DTMF or simple ASR or TTS voice interaction service.

VXML allows organizations to the peloponnesian reuse application logic from other applications, such as a transaction server to a mainframe database. Unified CCX uses MRCP v1 for definition, communicating with third-party ASR-TTS servers. For information on compatible versions of the ASR-TTS see, Compatibility Matrix for Unified CCX at: http:/?/?docwiki-dev.cisco.com/?wiki/?Compatibility_?Matrix_?for_?Unified_?CCX. Advanced IVR Port Java Support . The Unified CCX server can support the defined logic using Java. Java support allows the reuse of ethics utilitarianism, logic from the musically definition existing web and Java applications. Advanced IVR Port Automatic Speech Recognition via MRCP . ASR provides the ability to use natural human speech to utilitarianism replace DTMF keypad presses as a way to definition interact with IVR applications. Optional with purchase of compatible ASR product. Optional with purchase of compatible ASR product. Advanced IVR Port Text to Speech via MRCP . TTS provides the ability to use flat text files as input to a computer-generated speech engine. TTS can replace prerecorded human speech in IVR applications.

Optional with purchase of compatible TTS product. Optional with purchase of compatible TTS product. Play messages to callers: Music on hold. Included through Cisco Unified Communications Manager Music on war began Hold server or .wav file. Included through Cisco Unified Communications Manager Music on Hold server or .wav file. Included through Cisco Unified Communications Manager Music on Hold server or .wav file.

Included through Cisco Unified Communications Manager Music on Hold server or .wav file. Play messages to callers: Prompts. Included through .wav file. Included through .wav file. Included through .wav file. Included through .wav file.

Play messages to callers: Combine prompts, music, and definition messages. Included and fully customizable. Included and fully customizable. Included and fully customizable. Included and fully customizable. Capture and process caller DTMF input. Included and fully customizable. Included and fully customizable. Included and causes and effects of prohibition fully customizable.

Automatic Speech Recognition (ASR) Optional through Media Resource Control Protocol (MRCP) Through Media Resource Control Protocol (MRCP) Text to Speech (TTS) Optional through MRCP. Optional through MRCP. Real-time notification services (email; support for paging and fax) Included (paging and fax require integration with third-party services)

Included (paging and fax require integration with third-party services) VoiceXML for ASR, TTS, and DTMF. Read data from HTTP/S and XML pages. Run workflows through HTTP/S request. Integrated self-service application support. Retrieve XML data using HTTP/S mechanism. Retrieve XML/JSON based data using generic REST API call. The following table describes the musically definition Outbound IVR features that are available with a premium package. General System Features with Server Software. Outbound (IVR and Agent) Dialer is shmoop crucible deployed co-loaded on the same virtual machine (VM) as the inbound voice server. CPA is definition performed on shmoop crucible the compatible external voice gateway.

Outbound IVR Ports and Agent Seats. Maximum number of Outbound IVR ports and Agent seats supported. Outbound IVR Port license type. Outbound Agent Seat license type. Outbound IVR and musically definition Agent Features (Progressive and Predictive) Maximum number of moral, active outbound campaigns. Maximum number of musically definition, active contacts per outbound campaign. Ability to automatically detect voice answer, answering machine, fax/modem, busy and spurn invalid numbers (available with all the supported gateways)

Ability for administrator to musically definition create and configure campaigns. Ability for breached, administrator to musically create non-North American area code to time-zone mappings. The summary overview of system maximums for inbound and outbound voice in the tables are for causes of prohibition, reference only. Computer Telephony Integration (CTI) refers to musically the ability to use data entered by the caller, ACD, IVR, or other data sources to after pop to the agent, to make routing decisions, or to musically use as a key to perform a data lookup (for example, using a database access prior to popping to the agent, or to use in making routing decisions). War Began After. CTI may also include the musically ability to invoke a third-party application and to pass data to utilitarianism that application as part of the musically agent screen pop.

The following table lists the spurn point CTI features that are available in definition each Cisco Unified CCX package. Basic CTI . Provides a customizable enterprise data window that is popped on the agent desktop upon call ringing. Data in the enterprise data window includes ANI, dialed number, and any caller input (account number, order number, case number, reason for ethics utilitarianism, calling, and so on), and details about how long the caller interacted with the IVR, how long the caller waited in queue, and how long the caller spent with all other agents if this was a transferred call. Advanced CTI . Advanced CTI functionality allows call data to be passed to other Windows-based desktop applications (for example, CRM applications) for an application screen pop on musically ringing. Passing data to other applications is performed through keystroke macros that are then associated with specific call events such as call ringing or call release. With keystroke macros and HTTP put/get commands, no programming is utilitarianism required to musically definition develop a screen pop application. Premium package adds support for using data from supported databases using workflow-based SQL queries. Enhanced package adds support for using data from XML data sources. Database integration is not supported. Automatically start any Microsoft Windows-compatible application: Pass initialization parameters. Included with CAD.

Included with CAD. Populate data to shmoop crucible any browser-based application. Included with CAD. Populate data to any browser-based application. Customer database integration (JDBC) Cisco Unified Intelligence Center. Cisco Unified Intelligence Center is the web-based reporting platform that is packaged as part of the Cisco Unified CCX. The Unified Intelligence Center package is available with Standard, Enhanced, and Premium Unified CCX licenses. Co-resident CUIC on UCCX does not provide the capability to musically customize reports or to shmoop crucible restrict value list collections without implementing custom report definitions. Implementing custom report definitions requires the system to be integrated with a Standalone CUIC Premium server.

Cisco Desktop Services provide Cisco Agent Desktop (CAD) and IP Phone Agent (IPPA) for agent use, and Cisco Supervisor Desktop (CSD) for supervisor use. Agent State Control . From the definition agent desktop, agents log in, log out, and make themselves ready and war began after not ready. Call Control . From the definition agent desktop, agents answer, release, hold, retrieve, conference, and transfer calls. (Call control can also be performed from a Cisco Unified IP Phone.) For example, to answer a call, the agent can simply pick up the phone handset. The Unified CCX software ensures that the current call state for war began, the phone and CAD application are kept in definition synch. Call control initiated from the agent desktop is available only with Unified CCX which has Unified CM. Dynamic Regrouping . Change of agent association with a resource group is applied immediately. Real-Time Statistics . Point Breached. Agents have access to real-time statistics for themselves and the queues to which they are associated.

For example, from the agent desktop application, agents can see how many calls they have handled today and how many calls are currently in queue for musically, their team. Integrated Text Messaging . Agents can interact with their supervisor and other agents through text chat. Reason Codes . Agents can be configured to enter reason codes for Not Ready and Logout. Basic CTI . Ethics. Agent desktops provide an enterprise data window that is musically definition popped upon of prohibition call ringing. Telephony Support . CAD can be deployed with select Cisco Unified IP Phone models, as described in Cisco Unified CCX Software and Hardware Compatibility Guide at http:/?/?docwiki.cisco.com/?wiki/?Compatibility_?Matrix_?for_?Unified_?CCX. However, there are different features available on different phones.

CAD also supports the agent using the Cisco IP Communicator softphone application running on the same workstation with CAD. An agent ACD (Unified CCX) extension cannot be shared across multiple devices. It is valid only musically, with a single line. You can set the agent ACD extension for Call Forward No Answer (to voicemail or any other endpoint) as long as the value for the Ring No Answer timer on spurn breached that device (or in Cisco Unified Communications Manager if the default is chosen) is greater than the value for definition, the Select Resource Timeout in the Select Resource step of the the peloponnesian war began after script. Unified CCX monitors and reports on musically definition activities for the first four extensions on a phone, including non-ACD lines.

Agents are associated with a specific Cisco Unified Communications Manager extension (directory number). Hot Desking . Utilitarianism. Hot desking allows agents to log in musically using CAD and any Cisco Unified IP Phone that is registered with the same Cisco Unified Communications Manager cluster. Agents using CAD and and effects of prohibition Cisco IP Communicator can also use Extension Mobility. This capability allows multiple agents to musically definition use the spurn same phone, but only one at a time. For example, different agents on different shifts may use the same workstation and phone. Extension Mobility brings a user-specific phone profile (including configured extensions for that user) to the phone being logged in from.

After logging in to Cisco Unified Communications Manager with Extension Mobility, agents can log in to Unified CCX using CAD. Auto Update . When the CAD starts up, it checks to definition see whether a new version of the CAD program is available and automatically performs an shmoop crucible update on the agent workstation. This auto update feature can be disabled if required. Desktop Workflows . Musically Definition. A wizard-based interface allowing desktop events (such as ringing or going off hook) to have associated rules and rule actions that are invoked when the rule is conventional moral met for that event. Application Integration - Macros . CAD can be configured using desktop workflows to allow call data to be passed to other desktop applications (for example, CRM applications) for an application window. Musically. Passing data to an effective team other applications is musically performed through keystroke macros. No programming is an effective team required to develop a screen pop. Application integration can also be done upon call release to pop open a wrap-up application on musically the agent workstation. Application Integration - HTTP . CAD can be configured using desktop workflows to allow call data to be passed to other desktop applications (for example, CRM applications) for an application window. Passing data to other applications is performed through HTTP put/get commands that are then associated with specific call events such as call ringing.

No programming is required to develop a screen pop. Application integration can also be done upon call release to pop open a wrap-up application on utilitarianism the agent workstation. Workflow Buttons . Musically Definition. CAD can be configured to have predefined workflow buttons that execute specified programs and keystrokes. Workflow buttons help agents complete repetitive tasks quickly. On-Demand Call Recording . CAD can be configured to allow clicking a single button to start and stop call recording. The call recording contains only the makes an effective team portion of the call that occurs after the Start Record button is musically clicked. There are limits to how many simultaneous call recording sessions can be performed.

Work Flow Initiated Call Recording . CAD can be configured to automatically start recording on shmoop crucible calls that meet conditions defined in the application script and musically voice contact work flow. Care should be observed when configuring this feature because there are limits to how many simultaneous call recording sessions can be performed. CAD-based recording is not intended to be used in place of a compliance recording solution. Automatic Failover . Upon failure of the active Unified CCX server, CAD will automatically log agents back in on the standby server, and causes the agent will be placed into a Not Ready state. Musically. Upon failure of the utilitarianism active Unified CCX server, active calls on agents phones will survive. However, the call duration and other information that is associated with the call in musically definition the historical reporting database may be affected. Historical reports generated for time periods in which a failover occurred will have missing or incorrect data. What Makes An Effective. It will be discernable from the report that a failover occurred.

Optional with HA license. Optional with HA license. Wrap-Up Codes . The wrap-up code selection is available only when the agent is in the Work state. Agent Email . This feature is tightly integrated into the agent desktop, with controls built into the toolbar and definition display. It queues and conventional reasoning routes email messages to staffed and skilled agents, helps the musically definition agent to respond easily, and utilitarianism provides a collection of real-time and historical reports that help measure email performance accurately. Presence . When integrated with Cisco IM and Presence, agents and supervisors can view the presence state of subject matter experts on CAD and chat with them. Optional with Workforce Optimization user license. Outbound Preview Dialer . CAD includes buttons to control an definition agent response to an outbound contact offering by causes and effects of prohibition, the system. If the agent clicks the Accept button, the system places the outbound call to the customer from the agent phone. The Outbound Preview Dialer feature is only available with Unified CCX which has Unified CM.

The following table describes the musically definition Agent Email features available with Unified CCX Premium licenses on Cisco Agent Desktop. IPPA is not supported with Cisco Finesse. Agent State Control . From the IPPA XML application, agents log in, log out, and make themselves ready or not ready. Call Control . The Cisco Unified IP Phone provides call control. Dynamic Regrouping . Change of agent association with a resource group is reasoning applied immediately. Real-Time Statistics . Agents have access to real-time statistics for themselves and the queues to which they are associated. Reason Codes . Musically Definition. Agents can be configured to enter reason codes for Not Ready and Logout. Basic CTI . IPPA allows for the peloponnesian after, call data to be popped onto the IP Phone display upon call ringing. Telephony Support . IPPA can be run from musically any phone that supports an team XML client.

Hot Desking . Hot desking allows agents to definition log in using any Cisco Unified IP Phone that is registered with the same Cisco Unified Communications Manager cluster. Agents using Cisco IP Communicator can also use Extension Mobility. This capability allows multiple agents to use the same phone, but only spurn point, one at a time. For example, different agents on different shifts may use the musically same workstation and phone. Extension Mobility brings a user-specific phone profile (including configured extensions for that user) to the phone being logged in from. An Effective. After logging in to Cisco Unified Communications Manager with Extension Mobility, agents can log in to Cisco Unified CCX using CAD. On-Demand Call Recording . IPPA can be configured to musically definition allow clicking a single button to start and stop call recording on demand.

The call recording contains only the portion of the call that occurs after the Start Record button is clicked. There are limits to how many simultaneous call recording sessions can be performed. Cisco Supervisor Desktop Features. View / Change Agent State . Supervisor desktops allow supervisors to view the current state of all agents that are part of that supervisor's team. The supervisor desktop also allows supervisors to change an agent state (Ready, Not Ready, Logout). Real-Time Agent and Skill Statistics . Supervisors can view statistics for all agents and what an effective team queues that are associated with their team. See the Cisco Supervisor Desktop User's Guide for more details about statistics available through the CSD application. Integrated Text Messaging . Musically. Supervisors can send text messages to one or more agents.

Marquee Messages . Supervisors can send a scrolling marquee (broadcast) message to all agents on their team. Silent Monitoring . CSD allows a supervisor to silently monitor agent calls. It can be configured whether the agents are aware or unaware that they are being monitored. Barge-in . CSD allows a supervisor to barge in on an agent call. The Barge-in feature brings the supervisor, the agent, and the caller into a three-way conference. This feature requires the shmoop crucible supervisor to have the CAD application open and to be logged in definition as an agent. The agent is aware when the shmoop crucible supervisor barges in. Barge-in is supported for definition, agents using CAD with IP Communicator, CAD with IP Phone, or IPPA.

Intercept . CSD allows a supervisor to intercept an agent call. The intercept feature transfers the ethics utilitarianism call to the supervisor. This feature requires the supervisor to have the CAD application open and to be logged in as an agent. As the call releases from the agent desktop and phone, the agent is aware when an intercept occurs. The agent is musically then available to take another call. Intercept is supported for agents using CAD with IP Communicator, CAD with IP Phone, or IPPA. On-Demand Agent Call Recording . CSD allows a supervisor to dynamically start and stop recording agent calls on demand. A call recording only spurn point, contains the portion of the call that occurs after the musically definition Start Record button is clicked.

There are limits to how many simultaneous call recording sessions can be performed. Call Recording Playback and Exports . The CSD Record Viewer application allows a supervisor to the peloponnesian play back calls that were recorded within the last 7 days. Supervisors can sort the recorded call list by agent, DN, or date/time. Within Record Viewer, supervisors can tag selected recordings for musically definition, a 30-day extended archiving, and supervisors can save selected recordings as a .wav format in a specified folder for permanent archiving. Automatic Failover and Re-login . Upon Cisco Unified CCX Engine failover, the what makes an effective team CSD automatically failsover to the standby Cisco Unified CCX Engine so the musically definition supervisor does not have to log in again. Unified CCX Outbound Preview Dialer. The Unified CCX Outbound Preview Dialer provides campaign-based outbound preview dialer support. Each inbound Premium seat provides one outbound seat. If you have 100 inbound seats, you can have up to 100 agents logged in and up to 100 agents handling outbound calls at the same time. The following table lists the what an effective Outbound Preview Dialer availability in this Unified CCX package.

The following table describes the Outbound Preview Dialer features that are available in definition each Unified CCX package. For the Outbound feature, the maximum number of campaigns supported is 15 and the maximum number of supervisor positions supported is 42. These features are the same as for inbound voice with the exception of redundancy. The agent can skip the and effects outbound contact only on CAD. Unified CCX Outbound Progressive and Predictive Dialer. The Unified CCX Outbound Progressive and Predictive Dialer provides campaign-based agent outbound progressive and predictive dialer support. Musically. The number of utilitarianism, agent seats depends on musically the number of war began after, outbound licenses available.

If you have 10 outbound licenses, you can have up to 10 concurrent agent seats to handle outbound calls and 10 concurrent outbound IVR calls. The following table lists the Outbound Progressive and Predictive Dialer availability in musically definition this Unified CCX package. Progressive and Predictive Agent Outbound. Optional with Outbound License. The following table describes the Outbound Progressive and Predictive features that are available for the Outbound License. For the shmoop crucible Outbound feature, the definition maximum number of campaigns supported is 15 and the maximum number of supervisor positions supported is 42. General System Features with Server Software.

These features are the same as for inbound voice with the exception of redundancy. Agent Outbound Campaign Summary Report. Agent Outbound CCDR Report. Agent Outbound Half Hourly Report. Outbound Agent Detail Performance Report. Agent Outbound Team Summary Report.

Unified CCX Premium provides the facility for customers to initiate a chat session with the the peloponnesian war began agent. Definition. Inbound Web Chat is the peloponnesian war began after available in the following Unified CCX packages: Inbound Web Chat. Cisco Agent and Supervisor Desktop. Agent Web Chat Application. The agent web chat application is a browser based agent desktop that can be accessed from the Cisco Agent Desktop integrated browser or a standalone browser.

Agents use this interface to log in to Unified CCX chat facility and make themselves ready to accept chat requests. All inbound chat requests, when routed to the agent, show up in musically definition this agent desktop, and the agent can accept it or let it time out. After the makes team agent accepts the chat request, the agent can chat with the definition end user on a separate chat reply widget that gets loaded on the agent desktop. Supervisor Web Chat Application. The supervisor web chat application is the interface that chat supervisors use to view the Chat CSQ details and agent chat summary report for their teams. The Peloponnesian War Began After. This web application is accessed from the Cisco Supervisor Desktop integrated browser or a standalone browser. Chat Real-Time and Historical Reports. Unified CCX provides chat-specific real-time reports and historical reports which can be accessed using the definition respective clients. For historical reports, the chat reports are available using the Cisco Unified Intelligence Center reporting application, packaged with Unified CCX.

For supervisors, real-time reports on the Chat CSQs and the chat-specific team summary report are available in shmoop crucible the Chat supervisor desktop web application (only Cisco Agent Desktop deployment). Finesse Agent Desktop supports multisession chat and email and generation of reports when the administrator adds the gadgets to the desktop. The following gadgets are available: Chat and definition Email Control GadgetAllows the agent to control the chat state and to accept incoming customer chat requests. Manage Chat and Email GadgetAllows the agent to handle multiple chat sessions and choose the available predefined responses.

Chat Agent Statistics Report GadgetProvides the agent statistics. Chat CSQ Summary Report GadgetProvides the agent statistics and breached contact statistics for a CSQ. The following table describes the musically Web Chat contact distribution features that are available in utilitarianism each Unified CCX package. Conditional routing. Definition. Routing based on a problem statement that is chosen by the peloponnesian war began after, the customer.

Agent selection. Definition. The longest available and most skilled agent selection algorithm. Customizable queuing messages. Customizable contact waiting message. Auto chat reject. If no agent is shmoop crucible available, Web Chat rejects the chat request. Chat timeouts.

Session timeouts for chat inactivity and maximum wait period. Rerouting on chat no answer. If the allocated agent does not accept chat within the allowed time limit, the contact is musically requeued and rerouted. Chat transcript. Storage and spurn point breached retrieval of definition, chat transcripts through Cisco SocialMiner, and download of chat transcripts by end user as PDF. Agent skill and shmoop crucible competency-based routing.

You can configure 50 skills, each with up to ten different competency levels. Musically Definition. You can configure Contact Service Queues (also known as skill groups) as requiring up to 50 skills, each with up to ten minimum skill competency levels. The web chat routing logic then matches the contact problem statement with agent skills to find the optimum match using one of the following agent selection criteria: High Availability (HA) failover. With HA, failure of the active server can be detected and the chat subsystem can automatically fail over from the active to the standby server. Optional with HA License. Dynamic reskilling by administrator. Changes to CSQ skills and competencies and conventional moral agent skills and competencies are applied immediately. Agent and supervisor web-based desktop. Definition. Web-based desktops for agents and supervisors.

The feature is ethics utilitarianism integrated inside Cisco Agent Desktop for the agent desktop and in Cisco Supervisor Desktop for the supervisor desktop through the browser control and can be opened from the Cisco Agent Desktop or the Cisco Supervisor Desktop, respectively. You can open the web-based desktop from musically standalone browsers. This feature is war began available only for Cisco Agent Desktop. Real-time and historical reports. Supervisor reports. Team report for CSQ and agents. Agent statistics and CSQ statistics for chat. Multisession chat for agents. Definition. Agents can handle multiple chat sessions. The administrator can set one to five sessions and the agent will be presented with set number of sessions.

This feature is available only for Finesse. For Cisco Agent Desktop, only single-session chat is available. Predefined Responses. Agents can choose from the conventional ten standard responses that are set by the administrator. This feature is available only for musically, Finesse. Audible alert. The Peloponnesian War Began After. An alert is played when the agent receives a new chat request or when there is a new message on an inactive chat session tab. This feature is available only for Finesse.

Agent alias. Musically Definition. Administrator can set an alias for of prohibition, chat agent. When the agent is on chat, the alias of the agent is displayed to the customer. This feature is available only for Finesse. Integrated Web Chat General System Features with Cisco Unified Contact Center Express Cisco Agent Desktop and Finesse. Multiple skills per definition, chat agent. Blended voice and chat agents. Included and point configurable. Offer voice calls when on chat.

Included and configurable. Offer chat when on voice calls. Included and musically configurable. Dedicated chat agents. Included and configurable. Separate voice and chat state model. Web chat desktop is causes accessible on an integrated browser in Cisco Agent Desktop and Cisco Supervisor Desktop. This feature is musically available when Finesse is not activated. Web chat desktop is accessible on a standalone browser for agents and supervisors. This feature is the peloponnesian after available when Finesse is not activated.

Maximum number of simultaneous web chat sessions depends on the OVA profile. 60 / 120 chat sessions. Customer form generation and customization. Quality Management and definition Compliance Recording. Each user license is for a named (not concurrent) user. For example, a contact center with three shifts of 100 agents and supervisors needs 300 named user licenses. Each person in a shift of 100 users uses the the peloponnesian after license associated with them during their shift. Quality Management is licensed on a per named user basis and musically provides all the server software required with the exception of the Windows operating system and database software for the QM server, which must be purchased off the shelf.

The following table lists the causes of prohibition license types and features available: Server Based Recording (via SPAN port) Cisco CUBE Recording (via SIP) Network Based Recording. Network Recording (Built In Bridge) Users Synchronized with UCCX. Finesse Recording Controls - (Pause, Resume, Delete)

Attach Custom Metadata. Role Based Dashboards. Exporting of Recordings. Monitoring and musically Notification Service. Recording Monitoring Dashboard. Live Audio Monitoring. Live Screen Monitoring. Cisco Workforce Management allows supervisors and contact center managers to develop schedules for their agents and an effective manage key performance indicators and real-time adherence. Managers can create and manage schedules for musically definition, an unlimited number of sites, manage scheduling for offices spread out in different time zones, and schedule alternative media sources seamlessly, including email. Cisco Workforce Management is available with Unified CCX Enhanced and makes Premium licenses. Each user license is for a configured (not concurrent) user.

For example, a contact center with three shifts of 100 agents and supervisors needs 300 configured user licenses. Each person in a shift of 100 users uses the license associated with them during their shift. The following table describes the Workforce Management features that are available in each Cisco Unified CCX package: KPIs and Reporting. Other Unified Communications Integration. Unified Communications telephony system interfaces with voice messaging.

It supports other vendor voicemail. The voice storage is musically definition dependent on storage capacity.